BrightPath vs Therap
Therap was built in 2003. A lot has changed in 20 years. See why forward-thinking agencies are moving to BrightPath.
Why agencies switch from Therap
Therap helped build the IDD software category, but agencies today need more than legacy technology can deliver.
Save 30% time on documentation
Modern templates and voice-to-text mean your staff spend less time on paperwork.
Cut software costs by 40%
Transparent pricing without hidden fees. No per-module charges.
Happier, more productive staff
Intuitive design means less training and higher adoption rates.
Actually usable mobile app
Staff will want to use our app. Works offline too.
10x faster performance
No more waiting for pages to load. Everything responds instantly.
Same compliance, better experience
Full EVV compliance across all 50 states without the friction.
Feature-by-feature comparison
A detailed look at how BrightPath and Therap compare across key capabilities.
User Experience
| Feature | BrightPath | Therap |
|---|---|---|
| Modern interface design | ||
| Mobile app (iOS & Android) | 4.8★ rating | 2.8★ rating |
| Offline functionality | ||
| Average page load time | < 1 second | 5-10 seconds |
| Intuitive navigation | ||
| Dark mode support |
Scheduling
| Feature | BrightPath | Therap |
|---|---|---|
| AI-powered scheduling | ||
| Drag-and-drop schedule builder | ||
| Automated shift fill suggestions | ||
| Overtime alerts | ||
| Staff availability management | ||
| Schedule templates |
EVV & Compliance
| Feature | BrightPath | Therap |
|---|---|---|
| GPS-verified clock in/out | ||
| Real-time compliance dashboard | ||
| 50-state EVV compliance | ||
| Automatic compliance alerts | ||
| Visit verification photos | ||
| Signature capture |
Billing & Payroll
| Feature | BrightPath | Therap |
|---|---|---|
| Automated claim generation | ||
| Real-time billing status | ||
| Integrated payroll | ||
| ERA/EOB processing | ||
| Multiple payer support | ||
| Billing analytics |
Documentation
| Feature | BrightPath | Therap |
|---|---|---|
| ISP/Care plan management | ||
| Quick note templates | ||
| Voice-to-text notes | ||
| Incident reporting | ||
| Custom form builder | ||
| E-signature workflows |
Support & Implementation
| Feature | BrightPath | Therap |
|---|---|---|
| Average onboarding time | 2 weeks | 2-3 months |
| US-based support team | ||
| Average response time | < 2 hours | 24-48 hours |
| Free data migration | Extra cost | |
| 24/7 support available | ||
| Dedicated success manager | Pro+ plans | Enterprise only |
What former Therap users say
"We were with Therap for 8 years. Within a month of switching to BrightPath, our DSPs were completing notes 60% faster. Should have switched sooner."
Sarah Martinez
Operations Director, Horizon IDD Services
"The difference in mobile app quality is night and day. Our field staff actually enjoy using BrightPath—they dreaded Therap."
Michael Thompson
CEO, Community Care Partners
"Therap's support would take days to respond. BrightPath's team got back to us in 30 minutes and actually solved our problem."
Jennifer Kim
Administrator, New Beginnings LLC
Switching from Therap is painless
We've migrated hundreds of agencies from Therap. Our team handles everything—member data, documentation history, authorizations, and more.
- Complete member demographics
- ISPs and care plans
- Historical documentation
- Staff records and credentials
- Active service authorizations
Migration Timeline
Ready to upgrade from Therap?
Join hundreds of agencies who've made the switch. See BrightPath in action with a personalized demo.