Privacy Policy

Last updated: December 20, 2025

Introduction

BrightPath ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

Information We Collect

Information You Provide

  • Account information (name, email, phone number)
  • Organization information (agency name, address, NPI)
  • Payment information (processed securely through our payment provider)
  • Communications you send to us

Information Collected Automatically

  • Device information (browser type, operating system)
  • Usage data (pages visited, features used, time spent)
  • IP address and location data
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send administrative messages and updates
  • Respond to your comments and questions
  • Analyze usage patterns to improve user experience
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third parties that help us operate our platform
  • Business Partners: With your consent, for integrated services
  • Legal Requirements: When required by law or to protect rights
  • Business Transfers: In connection with mergers or acquisitions

Data Security

We implement industry-standard security measures including encryption, access controls, and regular security audits. All data is encrypted in transit and at rest.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Data portability
  • Withdraw consent

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

  • Email: privacy@brightpath.io
  • Address: 123 Innovation Way, Suite 400, Austin, TX 78701